Ecommerce Administration Powerful & User Friendly Storefront includes a versatile, easy-to-use, browser based Ecommerce administration tool to manage virtually every aspect of the storefront. The Storefront uses delegated security to enable multiple employees within an Enterprise to manage specific areas efficiently. Role Based Security Illusions Storefront enables you to configure roles for different employees in your organization such as Customer Support Reps, Executives, Administrators, SEO Agency, Marketing, etc. This ensures that members with specific roles only have pre-defined access to different areas of the storefront management. For example, you may want to restrict Customer Service Reps from being able to change pricing in the product catalog. Customer Relationship Management (CRM) The Storefront ecommerce administration tool includes a fairly sophisticated customer relationship management module. You can search and download customer accounts to Microsoft® Excel spreadsheets. You can also edit the customer's record to change contact information, billing/shipping addresses, profiles and online login. Call Center Support The Storefront ecommerce administration tool allows customer service representatives (CSR) in call centers to take orders over the phone or through email using a user-friendly, AJAX enhanced ordering interface. Promotions & Discounts The Storefront ecommerce administration tool allows store managers to rapidly create seasonal promotions based on product and customer attributes. Content Management Illusions Storefront includes a built-in content management (CMS) feature that allows you to create static content pages such as "privacy policy" or "shipping information". The store manager can edit these content pages easily using the included content editor. You can add any type of content to these pages including text, images and rich media. The content management feature also includes "revisions" for each content page that will allow you to rollback the content to a previous version if required. Global Storefront Settings Easily manage global store settings such as payment options, shipping rules, taxes, email settings and more using the storefront ecommerce administration tool. You can also use this feature to setup account information for 3rd party services such as Shipping Services (FedEx/UPS) and Merchant Gateways (Authorize.net, Verisign, etc). PCI Compliance Management The Storefront ecommerce administration tool allows system administrators to manage security compliance requirements such as PCI. This includes encryption key rotation, password enforcements and more. NEXT